This was NOT one of our clients - Workopia was called to help bail them out and we did - took a lot of "brain cell" efforts!!! I needed a lot of sleep afterwards to recover from it. This is one of those Microsoft CRM projects that could have taken only 5% of the actual implementation cost to date IF the client didn't have to RE-WORK their whole darn thing, no names will be revealed. If you have very limited IT resources/budget, then BCM may be more appropriate - it is part of Microsoft Office! If you don't need customization and can work with "Out of Box", then BCM is a good choice to check outĥ. ![]() ![]() V3.0 Update: Microsoft CRM v3.0 Small Business Edition will have a Data Migration Wizard for Microsoft Office Outlook 2003 with Business Contact ManagerĤ. ![]() Note: Both BCM and CRM Outlook client can co-exist on the same user's Outlook Currently there is no "simple" way to upgrade BCM to CRM it can be done via normal data conversion process If you are the primary Sales person for your business AND you don't need a Customer Service system, then BCM is a good tool for you to try outģ. BCM is intended for SINGLE user of Outlook granted you can have someone else log into your system and share it that way - but it is not efficientĢ. ![]() This question often comes up from small business owners and sales executives - which one is better for me to begin with - Microsoft Business Contact Manager (BCM) or Microsoft CRM?ġ.
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